Troubleshooting¶
Issue |
Reason |
Solution |
|---|---|---|
Power Group Channel is red and all values are NaN |
Samplerate of Input Channels is too low One or more Input/Sync Channels are not Ready No channel is assigned to any phase |
Change the Samplerate of all dependent Input/Sync Channels to a minimum of 10 kHz (better 100 kHz) Check if all depended Input/Sync Channels are activated Drag’n’drop Channels to at least one phase |
All Power Values are NaN but Power Group Channel is not red |
Power Group is disabled An error in the calculation has occurred |
Please enable the Power Group Please restart the calculation by deactivating and activating the Power Group |
Fundamental Values are NaN |
Fundamental Frequency is out of range Magnitude of Sync Channel is too low for Frequency detection Calculation Mode is set to Time Interval |
No fundamental calculation available when Frequency is out of range Change Range of Sync Channel or select another Channel Change Calculation Mode to Sync |